Luma BayPrivacy policy

1. On-device data

The game stores language, audio preferences, progress, inventory, and current-run data such as the board, goals, moves, and random state on your device. This supports guest play and resuming a run. Unsynchronized commands and reward records may also be stored locally.

2. Accounts & online services

When you use sign-in or synchronization, the game processes player identifiers, authentication information, progression, inventory, and command or reward records through Unity Authentication, Cloud Save, and Cloud Code, including profile and gameplay results used for public rankings that other players may see to link an account, restore data, and prevent duplicate rewards. Local guest play does not require starting these services; unsynchronized data may be unrecoverable after app data is deleted.

3. Advertising & purchases

Available purchases use Google Play or Apple App Store and Unity IAP. Product IDs, transaction IDs, receipts, and entitlement records support verification and delivery; the game does not directly receive payment-card numbers. The game has rewarded-ad services through Unity LevelPlay/Unity Ads; platform activation and validation remain in progress. When these services are used, providers may process device or advertising identifiers, IP addresses, device details, and ad views or interactions to serve ads and verify rewards.

4. Analytics & support

The game includes consent-controlled Unity Analytics for gameplay and service events, with pseudonymous installation or session identifiers and technical information. You can change consent choices through the controls available in your version. Online and store services may generate technical records such as player IDs, errors, and request status to operate the service and investigate issues. If you contact support, we receive your email and the information you choose to provide.

5. Your choices

You can play as a guest and choose sign-in or synchronization when available. Clearing app data removes local records; it is not a request to delete an account or cloud data. Use the contact below for online-data deletion requests.

6. Purposes & disclosure

We use relevant information to provide requested services, save and restore play, deliver purchases and rewards, maintain security, prevent duplicate grants or fraud, and answer support requests. Processing may rely on service necessity, legitimate interests, legal obligations, or consent, as applicable. We do not sell personal information. We may disclose information to providers involved in the features you use or as legally required. Providers may process data on servers outside your country under their policies and safeguards.

7. Retention & security

Local data remains until replaced or deleted, including copies the operating system may back up. Online records are retained as needed for accounts, service delivery, troubleshooting, or legal duties, and considered for deletion or de-identification when no longer needed. Some transaction records may be retained for audit or legal requirements; provider-held records follow the provider’s policy. We use appropriate technical and access controls, but no system can guarantee absolute security.

8. Access, correction & deletion

Email support@hearrotech.com with the game name and your request. If available, include a relevant player ID or transaction ID to help locate records. We may request only the information needed to verify ownership. Do not send passwords, payment-card numbers, or authentication tokens. Subject to applicable law, you may request access, correction, deletion, restriction, or objection, withdraw consent, and exercise other rights. Deletion may prevent progress recovery and does not delete records the Store must retain. You may complain to the competent data-protection authority if dissatisfied with our response.

9. Children & guardians

A Store age rating does not establish the age for legal consent. Where parental consent is required, a guardian should supervise online services and purchases. Contact us if a child’s information was submitted without required consent so we can investigate and take appropriate deletion action.

10. Providers & policy changes

Read the policies for the services you use below. Additional advertising or tracking choices may be available in provider consent screens and operating-system Settings. We update the date on this page when the policy changes and provide additional notice where required.

• Unity · Game Player and App User Privacy Policy
• Google · Privacy Policy
• Apple · Privacy Policy